How we collect, use, and protect your information when you use our recharge and bill payment platform.
Last updated: September 2, 2026Fintechnology ("we", "us", "our", or the "Platform") provides mobile recharge, DTH recharge, data card recharge, bill payment, and related distribution services to Retailers, Distributors, and Master Distributors across India. This Privacy Policy explains how we collect, use, store, and protect the personal and transactional information you share with us when you visit our website, use our mobile application, or transact through our platform.
By registering on, accessing, or using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not use our services.
We collect information that you provide directly to us, information generated through your use of the platform, and information from third parties involved in processing your transactions.
| Category | Examples |
|---|---|
| Device information | Device model, operating system, unique device identifiers |
| Usage data | Pages visited, features used, recharge history, session duration |
| Log data | IP address, browser type, access timestamps |
| Location data | Approximate location derived from IP, where required for fraud checks |
We may receive confirmation and status data from telecom operators, DTH providers, billers, payment gateways, and banking partners in order to process and confirm your transactions.
Payment and wallet information is processed through PCI-DSS compliant payment gateways and banking partners. We do not store full card numbers or banking passwords on our servers. Wallet balances, transaction logs, and settlement records are retained as required for accounting, dispute resolution, and regulatory audit purposes.
We apply industry-standard technical and organizational safeguards to protect your data, including:
While we take reasonable steps to protect your information, no method of transmission or storage is 100% secure. We encourage you to use a strong password, avoid sharing your login credentials, and report any suspicious activity immediately.
We retain personal and transactional data for as long as your account remains active and for a reasonable period thereafter to comply with tax, accounting, and regulatory requirements (typically up to 8 years for financial records, unless a longer period is required by law). KYC documents are retained in line with applicable regulatory guidelines for financial and payment intermediaries.
To exercise any of these rights, please reach out using the contact details below.
Our services are intended for business use by individuals aged 18 and above. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a minor, we will take steps to delete it promptly.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the revised policy on this page with an updated "Last updated" date. Continued use of our services after changes are posted constitutes your acceptance of the revised policy.
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
support@fintechnology.site
+91-9687031800